Terms of Service

By creating an account, provisioning lanes, or connecting an SDK client to JUMP ("Service"), operated by ADUMU, INC. ("ADUMU", "we", "us", or "our"), you ("Customer", "you") agree to be bound by these Terms of Service.

JUMP delivers dedicated web extraction infrastructure, automated browser rendering sandboxes, residential/ISP proxy pool routing, and agent MCP endpoints designed for continuous data retrieval and automated web telemetry.

JUMP is built for legitimate enterprise intelligence, market monitoring, academic research, and automated agent workflows. Customer agrees to utilize the Service in strict compliance with all applicable laws and the boundaries set forth below:

ADUMU reserves the right to immediately suspend any lane or account actively violating this Acceptable Use Policy to safeguard target networks and cluster integrity.

• Customer Data: Customer retains 100% exclusive ownership, right, and title to all target URLs, query configurations, extraction schemas, and scraped payload results processed through JUMP. ADUMU claims zero ownership over your data.
• ADUMU Platform IP: ADUMU retains all right, title, and interest in and to JUMP, including proprietary TLS 1.3 fingerprinting engines, in-memory browser virtualization sandboxes, gateway APIs, SDKs, and platform documentation.
• Zero-Pooling Guarantee: ADUMU will never aggregate, share, or sell your extracted data to third parties.

Commercial lane capacity is governed by the following billing terms:

• Flat Monthly Billing: Subscriptions are billed in advance on a recurring monthly cycle based on your provisioned capacity tier (e.g., Starter, Growth, Scale, or Dedicated Instance).
• Managed vs. BYOP Tiers: Managed Pool tiers include residential/ISP proxy bandwidth and IP address rotation. BYOP (Bring Your Own Proxy) tiers provide unmetered browser rendering where Customer supplies their own proxy credentials.
• Cancellation: Subscriptions may be cancelled at any time prior to the renewal date. Cancellation takes effect at the end of the current billing cycle with zero early-termination fees.
• Automatic Renewal: Subscriptions renew automatically for successive monthly terms at the then-current rate, and your payment method is charged on each renewal date, until you cancel. You may cancel at any time from your account or by contacting us, effective at the end of the current term. We will give at least 30 days' notice by email before any price increase takes effect on your account, and you may cancel before it applies.
• Refund Policy: Because dedicated compute capacity and residential IP pool allocations are provisioned immediately upon deployment, subscription fees are generally non-refundable except where required by applicable law or under any service credits agreed in your order form.
• Effect of Termination: On termination, access to the gateway ends at the close of the paid term. Response bodies expire on their normal 24-hour cycle and run records on their 90-day cycle; we do not hold them longer because you have left. Any credentials you placed in the vault are destroyed within 30 days of termination, and we will destroy them sooner on written request. You are responsible for retrieving any data you want to keep before the term ends, since we do not retain your payloads for you.

ADUMU targets a 99.9% monthly uptime availability for core JUMP gateway endpoints. When target domains deploy new anti-bot defenses or layout modifications, ADUMU engineers maintain continuous pipeline updates as part of managed maintenance.

Dedicated hardware clusters and enterprise custom contracts include dedicated technical account managers and a 2-hour engineer response SLA.

Service Credits

Where an availability commitment and a corresponding service credit apply to your account, they are set out in your order form or enterprise agreement rather than here. Credit levels depend on the capacity you hold, whether it is shared or dedicated, and the targets you run against, so a single published schedule would be wrong for most customers. Ask us and we will put the applicable terms in writing before you sign.

Where service credits do apply, they are the sole and exclusive remedy for a failure to meet an availability commitment.

By Customer. You will defend ADUMU, its officers, employees and contractors against any third-party claim, demand, suit or proceeding arising out of or relating to: your use of the Services; the targets you instruct the Services to access; the data you collect, store or distribute using them; your breach of the Acceptable Use Policy in Section 2; or your infringement or misappropriation of a third party's rights. You will indemnify us against damages, liabilities, fines and reasonable legal costs finally awarded or agreed in settlement of such a claim.

By ADUMU. We will defend you against any third-party claim alleging that the Services themselves, when used in accordance with these Terms, infringe a United States patent, copyright or trade secret, and we will indemnify you against damages finally awarded on such a claim. This does not apply to claims arising from your targets, your data, your modifications, or your combination of the Services with anything we did not supply. If the Services become the subject of such a claim, we may procure the right to continue, modify them to be non-infringing, or terminate the affected subscription and refund fees covering the unused remainder of the term.

Procedure. The party seeking indemnity must notify the other promptly in writing, give the indemnifying party sole control of the defence and settlement, and provide reasonable cooperation at the indemnifying party's expense. No settlement that imposes an obligation or admission on the indemnified party may be made without its consent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." ADUMU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADUMU’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL BE LIMITED TO THE TOTAL FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Exclusions from the cap. The limitation above does not apply to: a party's indemnification obligations under Section 6; Customer's obligation to pay fees due; or either party's fraud, gross negligence or wilful misconduct. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so parts of this section may not apply to you.

These Terms of Service and any dispute arising hereunder shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in state or federal courts located in Maricopa County, Arizona.

Neither party is liable for a failure or delay in performance caused by something beyond its reasonable control: natural disaster, fire or flood, war, terrorism, civil unrest, epidemic, labour action, government act or sanction, failure of a public telecommunications network or upstream transit provider, denial-of-service attack, or a widespread internet or power outage.

This does not excuse an obligation to pay amounts already due. If such an event prevents us from providing the Services for more than 30 consecutive days, either party may terminate the affected subscription on written notice, and we will refund fees covering the unused remainder of the term.

• Changes to These Terms: We may update these Terms. For any change that materially reduces your rights or increases your obligations, we will give active customers at least 30 days' notice by email to the account address before it takes effect. Continuing to use the Services after that date means you accept the revised Terms; if you do not, you may cancel before they apply and we will refund fees covering the unused remainder of the term. Other changes take effect when published.
• Assignment: You may not assign or transfer these Terms without our prior written consent, except to a successor of all or substantially all of your business or assets on written notice to us. We may assign these Terms to an affiliate or to a successor in a merger, acquisition or sale of assets. Any other attempted assignment is void. These Terms bind and benefit the parties' permitted successors and assigns.
• Severability: If any provision is held unenforceable, it will be modified to the minimum extent needed to make it enforceable, or severed if it cannot be. The remaining provisions stay in full force. In particular, if a limitation of liability is held unenforceable in part, it applies to the maximum extent permitted.
• Entire Agreement: These Terms, together with any order form, Data Processing Addendum and the Privacy Policy, are the entire agreement between the parties on this subject and supersede all prior proposals, marketing statements and discussions. Nothing on our website, in a brochure or in a sales conversation adds a warranty or commitment not written here. Where an executed order form conflicts with these Terms, the order form governs for that customer.
• No Waiver: A failure or delay in enforcing a provision is not a waiver of it, and a single or partial exercise of a right does not prevent its further exercise.
• Independent Contractors: The parties are independent contractors. These Terms create no partnership, franchise, joint venture, agency, employment or fiduciary relationship.
• Export Control & Sanctions: The Services are provided from the United States and are subject to US export control and sanctions laws. You represent that you are not located in, organised under the laws of, or ordinarily resident in a country or region subject to comprehensive US sanctions, and that you are not on any US government restricted-party list. You will not use the Services in violation of those laws, or make them available to anyone who would.
• US Government End Users: The Services are "commercial computer software" as defined in FAR 12.212 and DFARS 227.7202. Government users acquire only the rights set out in these Terms.
• Survival: Sections on data ownership, indemnification, warranty disclaimers and liability limits, governing law, and these general provisions survive termination, along with any accrued payment obligation.
• Notices: Legal notices to ADUMU must be in writing to the address in Section 11. Notices to you may be sent to the email address on your account and are effective when sent.

For contract reviews, formal legal notices, or enterprise master services agreement (MSA) negotiations, please contact: